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Client Portal

Client Portal

  NOC: +55 11 3323-9212
Service Portal Training
Security instructions
Help Desk
About the Portal

Updates

Learn More – December 
Password Reset Value of Contracts
Forgot your password?! Now you can easily reset through the portal. Level 1 agents with access to the values of active and inactive contracts.
Escalation  
Easily register and control your company’s three levels of contact for immediate action.  
Learn More – November 
DNS Form  
It is available in our service catalog, a new form of DNS, for exclusion, alteration and zone inclusion.  
Learn More – October 
My Incidents | Company Incidents Account Manager
Track all your incidents and that of your company!
Checked for updates and progress until resolution.		 Easily find out who your account manager is.
My Requests | Company Requests Monitoring
Track all your requests and that of your company!
Check your updates and progress.		 It is possible to monitor the contracted equipment within the portal and follow the alerts.
Technical Description Risk Letter
Check the technical descriptions for SBA Edge services. The risk letter process was made available on the platform for consultation at any time.
Financial Contracts
Access invoices and slips. Easily access your contract and check it at any time.
Learn More – December
Password Reset
Forgot your password?! Now you can easily reset through the portal.
Password Reset
Level 1 agents with access to the values of active and inactive contracts.
Escalation
Easily register and control your company’s three levels of contact for immediate action.
Learn More – November
DNS Form
It is available in our service catalog, a new form of DNS, for exclusion, alteration and zone inclusion.
Learn More – October 
My Incidents | Company Incidents
Track all your incidents and that of your company!
Checked for updates and progress until resolution.
My Requests | Company Requests

Track all your requests and that of your company!

Check your updates and progress.

Technical Description
Check the technical descriptions for SBA Edge services.
Financial
Access invoices and slips.
Account Manager
Easily find out who your account manager is.
Monitoring
It is possible to monitor the contracted equipment within the portal and follow the alerts.
Risk Letter
The risk letter process was made available on the platform for consultation at any time.
Contracts
Easily access your contract and check it at any time.